The Q's We Get a Lot
If you have a question not answered here, please feel free to drop us a line:
My baby is not using the pacifier, why?
They may need to get used to it. Like all toys and objects, introducing a new one into the mix can occasionally take some time. Help baby by keeping it visible, even when not in use. In our experience, curious little hands eventually explore and find they love it.
My baby can't keep it in their mouth?
If your baby is not grasping onto the nipple or spits it out after a while, then give it a rest and try again in a new setting or when they are more apt to try again. As with all pacifiers, if babe yawns, cries or falls asleep and relaxes their mouth the pacifier will fall. We wish we could design around this, but we aren't that good!
How do I get my baby to use the pacifier for the first time?
Introduce the pacifier when your baby is fairly calm and content. Touch the pacifier to their cheek. This should encourage them to turn towards the pacifier and suckle. This is a natural reflex that babies are born with. #mothernature
My baby likes the hospital pacifiers. Will this work?
Absolutely! And they may even like it better—fun colors, squishy texture, a shape that resembles a ball—we gave the design a lot of thought to make it extra-appealing to our discerning audience.
Does it matter if it gets dirty?
OK, so yes and no. This really depends on you. We’re not helicopter parents, we embrace a little exposure to the elements, and of course this is meant to keep all that nasty stuff out. Will you need to wash this paci? Yes, of course. But you’ll wash it one or two times per day versus 50.
When the pacifier drops, it gets hair or fuzz on it.
Sure. Hair and fuzz are definitely not in the category of “evil germ carriers” so we don’t suggest worrying too much about it. Again, you will need to wash this paci, just not 50+ times per day.
How do I clean the inside of the nipple?
For day-to-day cleaning, wash in a dishwasher or with warm soapy water and—very important—let it dry completely before each use. Give it a good shake to ensure water doesn’t get trapped in the nipple.
Can my baby eat or choke on this?
No! Of course we recommend checking the nipple before giving it to babe by pulling it in all directions. If the pacifier gets lodged in their mouth, don’t panic. Simply remove it, it was designed to be impossible for baby to swallow.
Can my dog/cat eat it?
We recommend keeping it out of their reach. If they do play with it, please check the entire pacifier for any punctures, tears or weakened areas and of course, discard if found!
What do I do when my baby is teething? Can they tear it?
Well, our silicone pacifier has been tested to the US CPSC regulations and PASSED. This includes a tear test. However, we don't know your baby and their teeth, so please check your pacifier and make sure that no tears exist. If so, please discard.
Can my baby use this to help soothe teething pains?
Definitely! We suggest giving our pacis to babe when he/she is in the throes of teething, the sucking will certainly help. Stick it in the freezer for 20 minutes or more prior and it'll be doubly effective.
There’s a tiny dark speck on my pacifier! Is that OK?
This is completely normal and happens often in the manufacturing process. Nothing to be alarmed about.
The pacifier won't pop back into the bubble?
The nipple might be taut—you don’t want it to be stuck into place, there needs to be give so that baby can suck it properly. Check that the nipple has that little bounce back and see if that changes things.
What is the advantage of a one-piece pacifier?
A one-piece pacifier is a bit more clean because the single-piece construction allows for no joints or cracks where dirt and bacteria can hide. #peekaboo #yuck